TERMS OF SERVICE

Last updated: September 2026

1. Overview

This website is operated by SOBBE TRADE CONSULTING LTD, trading through the RUMIEASE brand. Throughout the site, the terms “we”, “us” and “our” refer to SOBBE TRADE CONSULTING LTD.

SOBBE TRADE CONSULTING LTD is a company registered in England and Wales under company number 16306332, with its registered office at:

Office 10323, 321-323 High Road, Chadwell Heath, Essex, England, RM6 6AX.

These Terms of Service apply to your use of our website and to purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service together with the policies referenced on our website, including our Privacy Policy, Return and Refund Policy and Shipping Policy.

2. Online Store

Our online store offers RUMIEASE products for purchase in the countries and regions made available through our website.

You must provide accurate, current and complete information when placing an order, including your name, billing information, shipping address and contact details.

You must not use our website or products for any unlawful or unauthorised purpose.

3. Product Information

We aim to present product descriptions, images, ingredients, sizes and other information as accurately as reasonably possible.

Product packaging, labels or presentation may occasionally be updated. Where there is a material difference relevant to your purchase, applicable consumer rights remain unaffected.

RUMIEASE Herbal Massage Cream is intended for external cosmetic use only. Customers should follow the directions and information provided on the product packaging.

4. Prices and Currencies

Product prices may vary depending on the customer's country or market. Our store may display prices in currencies including USD, CAD, MXN, GBP and EUR.

The price applicable to your order will be the price displayed for your market at the time the order is placed, subject to correction of obvious errors where permitted by applicable law.

Shipping charges, applicable taxes, duties or other charges will be displayed or calculated where applicable before completion of the purchase.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

After an order is submitted, you may receive an electronic acknowledgement or order confirmation. We reserve the right to decline or cancel an order where there is a legitimate reason to do so, including suspected fraud, payment failure, product unavailability, obvious pricing errors or restrictions affecting delivery.

If we cancel an order after payment has been collected and you are entitled to a refund, the relevant amount will be refunded to the original payment method.

Nothing in this section limits rights that customers have under applicable consumer law.

6. Payment

Payment must be made using one of the payment methods available at checkout.

Available payment methods may vary according to country, currency and payment provider.

Payment processing may be carried out by third-party payment providers and may be subject to their applicable terms and security procedures.

7. Shipping and Delivery

We fulfil orders from different locations depending on the customer's delivery destination.

Orders for the United States, Canada and Mexico may be fulfilled from the United States. Orders for the United Kingdom may be fulfilled from the United Kingdom. Orders for European Union countries and other international destinations may be fulfilled from Türkiye or another appropriate fulfilment location.

Available shipping options, charges and any applicable free-shipping thresholds are displayed at checkout.

Delivery estimates are estimates unless expressly stated otherwise. Customs procedures, carrier delays and other circumstances outside our reasonable control may affect international delivery times.

Please see our Shipping Policy for further information.

8. International Orders, Customs and Duties

International orders may be subject to import duties, taxes, customs procedures or other charges imposed by the destination country.

Where such amounts are not collected by us during checkout, they may be payable separately by the recipient where permitted by applicable law. Any applicable charges and responsibilities will be handled in accordance with the laws and consumer-information requirements relevant to the destination.

9. Returns, Refunds and Cancellations

Returns, refunds and cancellations are governed by our Return and Refund Policy and applicable consumer law.

Certain sealed products may be subject to return restrictions after opening where permitted by applicable law, including where health or hygiene protections apply.

Nothing in these Terms limits your statutory rights regarding goods that are faulty, damaged, defective or not as described.

10. Intellectual Property

The content of this website, including branding, logos, product presentation, text, graphics and other original materials, may be protected by intellectual property rights belonging to us or our licensors.

You may use the website for personal, non-commercial purposes. You may not reproduce, distribute, commercially exploit or misuse protected content without appropriate permission, except where permitted by law.

11. Reviews and User Content

If you submit reviews, comments or other content to us, you must ensure that your contribution is truthful and does not infringe the rights of another person or violate applicable law.

We will not knowingly present fabricated customer reviews as genuine reviews. Where reviews displayed on our website originate from another platform, we may identify the relevant source where appropriate.

12. Third-Party Services

Our website may use or link to third-party services, including payment processors, delivery providers and other technology providers.

We are not responsible for independent third-party websites or services except to the extent that responsibility cannot legally be excluded.

13. Website Availability

We aim to keep our website available and accurate, but we do not guarantee uninterrupted or error-free access at all times.

We may update, maintain or modify parts of the website when reasonably necessary.

14. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict statutory consumer rights or liability that cannot legally be excluded or restricted.

15. Privacy

Personal information submitted through our store is handled in accordance with our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable requirements.

Changes will be published on this page. Changes will not retrospectively remove rights that have already arisen under an existing consumer contract where applicable law does not permit this.

17. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection rights that apply in the country where you reside.

If you are a consumer outside England and Wales, nothing in these Terms deprives you of protections or rights that cannot be excluded under the laws applicable to you.

18. Contact Information

Questions about these Terms of Service or an order may be submitted through the contact details provided on our website.

SOBBE TRADE CONSULTING LTD
Company Number: 16306332
Registered in England and Wales
Registered Office: Office 10323, 321-323 High Road, Chadwell Heath, Essex, England, RM6 6AX